Getting superfast at home

If you’ve checked your postcode in the My Area checker and superfast broadband has arrived in your street, here’s what to do next.

The upgrade won’t happen automatically. To access the amazing extra speed, you need to contact your existing broadband supplier (or a new one) and ask them to upgrade you to a superfast product.

There might be an installation cost and slightly increased monthly costs that you need to pay but there are HUGE benefits to having a faster connection.

You can check which suppliers can offer a service in your area on this superfast broadband supplier website. And if you don't have broadband at all, they can get you up and running too.

If the checker says superfast broadband isn’t yet available in your postcode, please keep checking – it’s rolling out across Newcastle and will be available to almost all homes by Summer 2015.