Go Digital Newcastle - better broadband, better connected

Newcastle City Council is rolling out free public Wi-Fi across the city as part of its Go Digital Newcastle programme. Wi-Fi will be available in a number of indoor and outdoor locations, providing free 24/7 access to residents, businesses and visitors.

The service is being delivered by BT under two separate contracts. The service will be “family friendly” with inappropriate content automatically blocked by BT.

Indoor W-iFi

The indoor service is now available in the public buildings of 69 sites across the city, including the Civic Centre and Customer Service Centres, Libraries, Museums and the community facilities in a large number of Your Homes Newcastle.

This contract provides a fully managed service from BT for a 5-year period funded by the Department for Culture, Media and Sport (DCMS) as part of its Super-Connected Cities initiative.

The indoor WiFi service is now fully operational. See list of all public buildings below.

Outdoor Wi-Fi

The outdoor service, awarded in partnership with Gateshead Council, is now available in key pedestrian routes across Newcastle city centre, Gateshead town centre and both sides of the quayside. The outdoor Wi-Fi will be deployed using a mix of BT telephone kiosks, lampposts and CCTV columns in a phased roll out. See map of coverage and hotspots (pdf)

Getting Connected

Connection to the free Wi-Fi is very simple. “GoDigital_WiFi” will appear on users devices and a password is not needed to connect to the service.

The first time the user connects to GoDigital WiFi they will be asked to accept the Terms & Conditions of the service, the user will not need to go through the process again (provided they are using the same device).